Policy

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UPDATED SAFETY MEASURES

• FACE MASKS ARE NOT MANDATORY BUT PREFERRED. DISPOSABLE MASKS WILL STILL BE AVAILABLE AT THE SHOP AND CLIENTS ARE ENCOURAGED TO WEAR ONE IF THEY CHOOSE OR IF REQUESTED BY THEIR ARTIST. ARTISTS AND STAFF WILL CONTINUE TO WEAR A MASK UNTIL FURTHER NOTICE.
• IF YOU OR SOMEONE YOU’VE COME INTO CONTACT WITH ARE EXPERIENCING COLD/FLU LIKE SYMPTOMS PLEASE CANCEL YOUR APPOINTMENT AND WAIT 14 DAYS TO RESCHEDULE.
• CLIENTS ARE REQUIRED TO SANITIZE THEIR HANDS UPON ENTERING THE SHOP. HAND SANITIZER WILL BE AVAILABLE AT THE FRONT DESK AND EACH WORKSTATION.
• WE ASK CLIENTS TO ARRIVE AT THEIR APPOINTMENT ALONE. ONLY CLIENTS SCHEDULED FOR THEIR SPECIFIC TIME FRAME ARE PERMITTED TO ENTER THE SHOP.
• WE ASK CLIENTS TO ARRIVE NO EARLIER THAN 15 MINUTES PRIOR TO THEIR APPOINTMENT.
• ALL DEPOSITS ARE NON-REFUNDABLE. IN THE CIRCUMSTANCE THE SHOP IS REQUIRED TO CLOSE IN ACCORDANCE WITH PROVINCIAL REGULATIONS RELATED TO COVID-19, DEPOSITS WILL BE KEPT ON FILE AND REDEEMABLE FOR OUR NEXT AVAILABLE OPENING.
• ALL DEPOSITS ARE NON-REFUNDABLE.
• ALL OPENINGS ARE ON A FIRST COME FIRST SERVE BASIS PENDING DEPOSIT. 
• ALL DEPOSITS ARE NON-TRANSFERABLE.
• ALL CLIENTS MUST BE 18 YEARS OLD OR OLDER. WE DO NOT ACCEPT PARENTAL CONSENT.
• ALL DESIGNS ARE SHOWN THE DAY OF THE APPT.
• ALL DEPOSITS ARE VALID FOR UP TO ONE YEAR FROM ORIGINAL DEPOSIT DATE.
• DEPOSITS WILL BE CARRIED OVER UNTIL YOUR FINAL APPOINTMENT.
• RESCHEDULING REQUIRES 72 HOURS (3 BUSINESS DAYS) NOTICE OR THE DEPOSIT WILL BE FORFEITED.
• CLIENTS ARE PERMITTED UP TO THREE OPPORTUNITIES TO RESCHEDULE. BEYOND THAT WILL RISK LOSING THEIR DEPOSIT.
• FAILURE TO SHOW FOR YOUR APPOINTMENT WILL AUTOMATICALLY FORFEIT YOUR DEPOSIT.
• CLIENTS ARRIVING MORE THAN 30 MINUTES LATE FOR APPOINTMENTS WILL RISK LOSING THEIR DEPOSIT.
• CLIENTS MUST EAT WITHIN 30 MINUTES BEFORE THEIR APPOINTMENT.
• WE REQUIRE 72 HOURS NOTICE FOR DESIGN CHANGES. CHANGES ARE NOT GUARANTEED AND IS THE ARTISTS’ DISCRETION. 
• CLIENTS WHO ARE INTOXICATED OR WITHOUT IDENTIFICATION WILL NOT BE TATTOOED, RESULTING IN LOSS OF DEPOSIT.
• WE PROVIDE ONE FREE TOUCH-UP FOR UP TO ONE YEAR FROM THE ORIGINAL APPOINTMENT (APPLICABLE TO RESIDENT ARTISTS ONLY). THIS EXCLUDES TATTOOS DONE ON HIGH TRAFFIC AREAS SUCH AS HANDS, FACE, AND FEET. TOUCH-UPS WILL NOT BE PROVIDED IF AFTERCARE INSTRUCTIONS ARE NOT MET. PLEASE NOTE: WE REQUIRE 72 HOURS NOTICE FOR APPOINTMENT CHANGES. FAILURE TO DO SO WILL REQUIRE DEPOSITS FOR FUTURE BOOKINGS. 
• NO KIDS, PETS, CRYING, OR ASSHOLES.